Complete Replacement Lifecycle Manage every stage—from receiving a defective product to supplier dispatch, replacement receipt, customer delivery, and final closure.
Automatic Replacement Job Numbers Generate unique job IDs with an optional custom prefix for easy tracking and reference.
Customer, Product and Serial Tracking Record customer details, product information, defective serial numbers, supplier replacement serials, and serials delivered to customers.
Supplier and Customer Dispatch Management Handle courier or hand-delivery workflows, including dispatch dates, courier names, docket numbers, and tracking details.
Real-Time Status Tracking Track jobs through stages such as Processing, Packed, Dispatched to Supplier, Returned from Supplier, Ready for Delivery, and Completed.
Bulk Replacement Processing Update the status or supplier and process dispatches for multiple replacement jobs together.
Professional Documents Generate and print customer replacement receipts, supplier dispatch challans, customer dispatch challans, and final settlement statements.
Replacement Dashboard View total, open, and completed cases along with recent replacement activity.
Powerful Search and Filters Find jobs using the job ID, customer, product, serial number, supplier, status, courier, or docket number.
Excel and PDF Export Export replacement records to Excel and download customer receipts as PDFs.
Cost and Settlement Management Record estimated costs, final parts and service charges, and prepare customer-wise settlement statements.
Activation Steps
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